Service Now Training

What Is ServiceNow?

ServiceNow is a software platform which supports IT Service Management (ITSM). It helps you to automate IT Business Management (ITBM). This cloud-based platform is designed based on ITIL guidelines.

ServiceNow focuses on service-orientation toward the tasks, activities, and processes. It uses machine learning to leverage data and workflows to help modern enterprise becomes faster and more scalable.

It offers the flexibility, power, and dependability to achieve the goals of the incident and problem management. Moreover, users are free to select their most comfortable support interface. It provides all the information to the technician to diagnose and repair issues while removing the dependency on spreadsheets and emails.

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Why should you take ServiceNow?

  • Here are the prime reasons for using ServiceNow
  • All stakeholders including employee and customer make changes to the same platform which streamlines operations and provides a single version of the truth
  • Allows your employee to perform better, and the service levels will eventually improve
  • Helps to reduce ITSM costs up to 60%

  • Helps you to replace unstructured work patterns/business processes with intelligent workflows
  • It offers many ways to get help including forms, questionnaires, chat, email, etc.
  • Web services and email actions handle events from various monitoring tools and external sources.

  • ServiceNow will help you work very quickly which makes your work process smarter and faster.
  • Being SaaS, you do not need to worry about configuration, deployment, updates, and maintenance.
  • You can offer a customer friendly self-service portal with your branding.


Date Batch Timing
01st July SAT & SUN (12 WEEKS) Weekend Batch 07:00 AM to 10:00 AM
20th July SAT & SUN (12 WEEKS) Weekend Batch 07:00 AM to 10:00 AM
20th Aug SAT & SUN (12 WEEKS) Weekend Batch 07:00 AM to 10:00 AM
20th Sep SAT & SUN (12 WEEKS) Weekend Batch 08:30 PM to 11:30 PM

During entire course curriculum we will go through multiple discussions and mocks to become Interview ready after completion of course.

Java script


  • Creating and using variables Working with primitive data types
  • Creating custom objects Using event handlers to handle user-triggered events
  • Defining and invoking functions Using conditional constructs and loops
  • Debugging JavaScript code Using arrow functionsAppExchange overview
  • Salesforce to Salesforce
  • Page layouts Creation & Assignment
  • Designing portals, reports and dashboard in Salesforce

  • Process Application
  • Work with Knowledge Base
  • Create and Populate Service CatLog Items and Order Guide
  • Core Application Administration
  • Set up Email Notifications
  • Learn about Upgrade Process and Release Cycle
  • Implement Contextual Application Security

  • Service Administration
  • Create and Modify Reports
  • Create and Apply SLAs
  • Customize and Brand Your Instance
  • Work Flow Basic
  • Business Rules
  • Client Script
  • UI Action

  • UI Policy
  • Scheduled Jobs
  • Workflow Script
  • Service Catalog
  • SLA’s

ServiceNow Advance

  • Scripting Advanced
  • Scripting in Emails
  • Workflow Scripting
  • Cloning of System
  • Platform Administration:
  • Exporting Data using Transform Map
  • Migration Using Update Sets (working with One or more update sets)

  • CMDB
  • Asset Management
  • Discovery
  • Integrations
  • LDAP
  • SSO
  • WebServices
  • Scripted Web Service

  • REST
  • SOAP
  • Service Catalog Advance
  • Order Guide
  • Installing and Managing MID Server
  • Creating Applications
  • Creating Modules
  • Go-live preparation and checklist

  • Performance and Coding best practices

Course Outline

Don’t let the lockdown dictate your career, upskill today for a better future! Learn Servicenow Training in Pune. Our training programs are designed to suit the demanding schedule of working professionals without compromising on learning quality. You will learn online at your convenience.

  • Ease of customization
  • Better Support to your customers with low maintenance cost
  • Real time analysis and reporting
  • Data confidentiality and integrity
  • Improved operational tracking
  • On-demand IT Service Management
  • Instance-based implementation
  • Low configuration requirement to quickly running within an enterprise

Who Should Do This Training

  • Career ladder change from Non to IT Industry
  • Cross skilled yourself as per market industry era
  • Change the job profile from BPO/Technical Support/core Industry to Software Profession
  • Career gap between education & Career Starting/ Housewife’s/Career Gap because of Family Planning
  • To withdraw better pay hike/Monitory Growth/Job Satisfaction
  • To Get rid of Rotational shifts/Night shifts

Benefits After Training

  • What are learners supposed to do after learning the course???
  • Figure that out that and build the appropriate interactive elements that’s called Vision IT
  • Successful Career growth
  • High Demanding technology and Highly paid jobs
  • Up to date with market Era
  • Emerging technology
  • Cloud based technology SAAS,PASS, IAAS
  • Huge demands from MNC’s
  • No chances of failure at all by any cost
  • Interesting technology to learn with less coding/no coding

It is the best institute. The team is very helpful. Just focus on practicals and vision IT team will help in case of any technical challenges. Thank you Vision It.

Akash     Source: Justdial

Its good institute .. learning staff is so interactive ..will cover all things like presentation, interview practice to build the confidence to interview perspective.

Ravik      Source: Justdial

One of the good institute..It will definitely help to shape your carrier.good guidance. Better opportunity. Better career.

Hetal      Source: Justdial

It is a very good institute in all aspects and provides good training on different different courses, i am very satisfied. Infrastructure wise it is also good and trainers are very good.

Ajju    Source: Justdial

May I know the admission procedure

Call our Admission Counsellor 07558380376

Duration of the Course

Classes on Saturday and Sunday 3 Hrs of each class. Total Duration is 112 weeks.

What about Placement Opportunity

We have almost 100% Placement History. Placement opportunity will be given till you are placed.

What is the course fee?

Course Fee is 25000 INR.

Who will be the Instructor?

All Instructor are from Industry having at least 8-15 years of experience in relevant Technology. So all the concept delivered by Instructor will be explained relating to real time experience.

What about Practicals?

Whole Training will focused on Industry type assignments. Every concept will have theory followed by preacticals.